Effective Date: 31 December 2024
Independent Practitioners
Flinders Health and Wellness Clinic provides a shared clinical space for independent health practitioners. Each practitioner operating from this clinic is self-employed and independently responsible for the services they provide, their professional conduct, and their own compliance with relevant legislation and professional standards.
Flinders Health and Wellness Clinic is not responsible for the clinical decisions, outcomes, or conduct of individual practitioners. Patients should direct any concerns about clinical care to the relevant practitioner directly.
Terms & Conditions
1. General Disclaimer
The information provided by Flinders Health and Wellness Clinic (“the Clinic”) on this website and through its services is intended for general informational purposes only. It does not constitute medical advice, diagnosis, or treatment.
1.1 Not a Substitute for Professional Advice
Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
1.2 Emergency Situations
If you think you may have a medical emergency, call your doctor or emergency services immediately. Do not rely on information from this website for emergency medical treatment.
1.3 Individual Results
Treatment outcomes vary between individuals. The Clinic makes no guarantees about the results of any treatment or service provided.
2. AHPRA Compliance
All practitioners at Flinders Health and Wellness Clinic operate in accordance with the Australian Health Practitioner Regulation Agency (AHPRA) guidelines and the National Law. Our practitioners are registered with their relevant professional boards and adhere to the advertising guidelines set out by AHPRA.
In compliance with AHPRA advertising guidelines, we do not:
- Use testimonials from patients
- Create unrealistic expectations about treatment outcomes
- Make claims that cannot be substantiated
3. Bookings and Appointments
By booking an appointment with us, you agree to the following terms:
- Appointments can be made online, by phone, or in person
- A valid email address and phone number are required for booking confirmation
- Please arrive 10 minutes before your appointment to complete any necessary paperwork
- Late arrivals may result in a shortened appointment time
Cancellation Policy
We require a minimum of 24 hours notice for cancellations or rescheduling. Failure to provide adequate notice or not attending your appointment (no-show) may result in a cancellation fee of up to 50% of the appointment cost. This fee is at the discretion of your treating practitioner.
4. Fees and Payment
- All fees are payable at the time of service unless prior arrangements have been made
- We accept various forms of payment including cash, EFTPOS, and credit cards
- Medicare rebates and health fund claims are processed on-site where applicable
- Fees are subject to change and current fees will be advised at time of booking
5. Privacy
Your privacy is important to us. The collection, use, and storage of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
6. Website Use
The content on this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
7. Limitation of Liability
To the maximum extent permitted by law, Flinders Health and Wellness Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services or website.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised Terms and Conditions means that you accept and agree to the changes.
9. No Guarantee of Outcomes
Flinders Health and Wellness Clinic and its practitioners do not guarantee specific outcomes from treatment. Health outcomes depend on many factors including the individual’s health status, lifestyle, and compliance with treatment recommendations. Our practitioners will always strive to provide the highest standard of care, but individual results may vary.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Flinders Health and Wellness Clinic
Email: info@flindershealthandwellnessclinic.com.au